Product care

Taking Care of Products

Please note that slight irregularities and variations in craftsmanship or natural characteristics, or internal inclusions, visible or otherwise, in natural stones are unique and individual to each item. These characteristics are considered as part of the character of the item, and should not be considered a defect.

Wear with care, Avoid collision and abrasion: It is ideal to avoid collision with hard surfaces and abrasion. Handle gemstone accessories carefully to avoid chips or loss in shine. One should also check regularly if the gemstone is firmly mounted so any loosening can be dealt with swiftly.

Avoid high temperatures and contact with chemicals: Many mounted gemstones lose their colour when exposed to high temperatures or to sunlight for long periods of time. Contact with acidic or alkaline chemicals can also lead to a loss in colour, or worse, erosion and dissolution of the stone.

Regular cleaning: Dust and oils can build up in accessories and reduce their shine. Accessories must be cleaned and conditioned regularly when they are not worn. Cleaning method: Prepare a bowl of warm water, dab a cotton bud or a small brush in the water, then gently cleanse the accessory. Leave it to dry in a well-ventilated area.

Store with care: When doing sports, showering or doing household chores, it is best to remove jewelry to avoid damage. Avoid keeping too many in one box to avoid abrasion and scratching.